Sometimes we must face conflicts and have those difficult conversations that we all would like to delegate to somebody else. However, there are some tips to help us make this process more structured and strategic. After all, we all want positive relationships that foster growth, collaboration, and trust. Without resolving conflicts, we can't have authentic and trusting relationships. Below are 17 principles of conflict resolution from Changing the Conversation by Dana Caspersen and Joost Elffers.