In-Product Help

MindMapper comes with help file for reference: Home tab> Help> Help
MindMapper also comes with quick start tutorial to help users get familiar with MindMapper: Home tab> Help> Tutorial Map

Tech Support Questions

If solutions cannot be found in-product or online, please contact tech support. We will respond within 24 hours.

Sales Support Questions

If you have any questions about MindMapper products, please contact sales department.

Office Hours and Phone

Mon – Fri 9 to 5 PST | Tel: 949-486-4125 | Please note that we use email as our primary channel of communication.

Technical Support

MindMapper Support

We are sorry that you are experiencing technical difficulties. Please send us details of the problem you are facing. Be as descriptive as possible so that we can try to replicate the error. Also, please outline the detailed steps leading up to the error and attach a screen capture image if possible.

please include the following information

  • Version and Edition of MIndMapper

    MindMapper 21 Arena, MindMapper 21 Pro, MindMapper 21 Std

  • Version of Windows OS

    Windows 7, Windows 8, or Window 10

  • Version of MS Office

    MS 365, MS Office 2019, 2016, 2013, 2010

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